Restaurant Service Ambassador

7 days ago


Miami, Florida, United States Hutong - Miami Full time
Job Summary

We are seeking a highly skilled Restaurant Service Ambassador to join our team at Hutong - Miami. As a key member of our front-door staff, you will be responsible for ensuring a seamless guest experience from the moment they enter our restaurant.

Key Responsibilities:
  • Greet and welcome guests, providing exceptional service and setting the tone for their dining experience.
  • Manage reservations, seating arrangements, and waitlists to optimize guest flow and minimize wait times.
  • Provide menus, answer initial questions, and ensure guests have everything they need to enjoy their meal.
  • Maintain the restaurant's esthetics, including restocking supplies, watering plants, and performing light administrative duties.
Requirements:
  • Excellent communication and interpersonal skills to interact with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously and prioritizing responsibilities as needed.
  • Strong problem-solving skills to resolve guest concerns and escalate issues when necessary.
  • Familiarity with reservation systems and ability to accurately manage tables and waitlists.
Benefits:

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus opportunities for growth and development within our team.

Additional Information:

Please note that this role requires availability to work late nights, weekends, holidays, and long days as necessary. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.



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