Customer Service Representative Role

3 weeks ago


Phoenix, Arizona, United States Dondrell Swanson - State Farm Agent Full time

About Us:

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Dondrell Swanson - State Farm Agent is a dynamic and growing insurance agency dedicated to providing exceptional service to our clients. We are seeking a talented and motivated individual to join our team as a Customer Relations Representative.

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Job Description:

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This role involves managing customer inquiries, resolving issues, and maintaining accurate client records. You will also assist with developing and implementing customer retention strategies and collaborate with other departments to ensure seamless customer satisfaction.

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Responsibilities:

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  • Respond to customer inquiries and resolve issues promptly.">
  • Update client records accurately and efficiently.">
  • Contribute to the development of customer retention strategies.">
  • Work collaboratively with other teams to ensure excellent customer service.">
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Qualifications:

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  • Excellent communication and problem-solving skills.">
  • Ability to work effectively in a fast-paced environment.">
  • Proficiency in using technology to manage customer interactions.">
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Compensation:

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The estimated annual salary for this position is between $50,000 and $70,000, depending on experience.

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Benefits:

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  • A comprehensive benefits package, including medical, dental, and vision insurance.">
  • Opportunities for advancement and professional growth within the company.">
  • Training and development programs to enhance your skills and knowledge.">


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