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Healthcare Administrative Assistant

2 months ago

Dover, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time
About Us

Wentworth-Douglass Hospital (WDH) is a leading healthcare provider in the New Hampshire and Southern Maine Seacoast Region. Our multi-specialty group practice offers a wide range of services, from wellness and illness prevention to testing, treatment, and care of complex medical conditions.

Our Mission

We are committed to delivering high-quality patient care and services that exceed our patients' expectations. Our team of dedicated professionals is passionate about enhancing community health and transforming patients' lives.

The Opportunity

We are seeking a part-time Patient Service Representative to support our Pulmonology practice. This 20-hour per week position will involve scheduling appointments, check-in and check-out processes, and providing administrative support to our team.

Responsibilities
  • Schedule all appointments and manage patient flow
  • Check-in patients, collect co-payments, and assist with pre-visit paperwork
  • Check-out patients, complete forms, and schedule follow-up appointments
  • Field incoming telephone calls and route them appropriately
  • Perform referral, diagnostic, and lab orders processing duties
  • Monitor waiting room activity and provide general support to practice leadership and clinicians
Qualifications
  • High School Diploma or equivalent required
  • 2-4 years' experience in healthcare or customer service, preferably in a medical office setting
  • Demonstrated knowledge of medical terminology preferred
  • Strong computer skills
EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.