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Retail Operations Supervisor

2 months ago

Oakdale, Minnesota, United States Caribou Coffee Operating Company, Inc. Full time

Become a Part of Our Team at Caribou Coffee

Position Summary: The Associate General Manager (AGM) position at Caribou Coffee is dedicated to nurturing future leaders who can think critically about the store's operations and the organization as a whole. This role demands exceptional leadership capabilities and a commitment to personal and professional growth.

Key Responsibilities:

  • Provide outstanding customer service and effective team leadership
  • Gain a comprehensive understanding of business operations
  • Build strong relationships with customers and team members
  • Foster a collaborative environment that promotes teamwork and achievement of objectives
  • Lead in resolving issues and ensuring sales targets are accomplished
  • Manage daily administrative responsibilities and oversee store operations
  • Contribute to the overall success of the store and the organization
  • Analyze underlying issues and implement sustainable improvements

Qualifications:

Essential:

  • 1-3 years of experience in retail or restaurant settings
  • Availability to work flexible shifts, including weekends and holidays
  • Minimum age of 18 years

Desirable:

  • High school diploma or equivalent qualification
  • Experience in a supervisory role

Physical Demands:
This role requires physical capabilities such as lifting up to 50 pounds, standing for prolonged periods, and performing other necessary tasks.

Core Values: Caribou Coffee emphasizes Support, Fun, Authenticity, Ownership, and Service.