Grooming Technician in Training
6 days ago
This position is responsible for enrolling and completing the training course Level 1 provided by Petsense, "Paragon," in preparation for a career in grooming and/or bathing.
Key Responsibilities- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
- Take the initiative to support selling initiatives:
- Thank the Customer
- Engage with the customer and/or pet
- Advise products or services
- Make it Memorable
- Groom Technicians in Training are required to learn and perform a combination of the following duties throughout their training program:
- Successfully enroll and complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
- Safe Pet Handling
- Bathing, Drying, Brushing, and Combing all coat types
- Nail Trimming
- Ear Cleaning
- Preparatory Hair Trimming
- Basic Clipper Techniques
- Basic Finishing Techniques
- Customer Service Skills
- Demonstrating Professionalism
- Equipment Handling and Maintenance
- Ensures the safety and well-being of animals
- Inspects animals for external signs of parasites, disease, or injury and reports findings to pet owners.
- Practice Safety and Sanitization protocols
- Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients.
- Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls, and reminders to customers, and verifying vaccinations.
- Maintains records of all pet clients to include services provided and vaccination records.
- Operate computer as needed.
- Recovery of store, if needed.
- Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required.
- Complete all documentation associated with any of the above job duties.
- May also be required to perform other duties as assigned.
- Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.
- Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write, and count accurately.
- Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps.
- Communicate effectively with Associates and customers.
- Display compassion with animals and treat them accordingly.
- Exhibit attention to detail.
- Read, write, and count to accurately complete all documentation.
- Problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Working environment is favorable, generally working inside with moderate noise.
- Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
- Exposure to wet conditions, particularly when bathing dogs.
- Exposure to cats and dogs of all sizes, breeds, and temperaments.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
- Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
- Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
- Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon.
- Ability to utilize grooming instruments including shears and dryers.
- Ability to occasionally lift or reach merchandise overhead.
- Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
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