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F&B Director

2 months ago

Columbus, Ohio, United States Le Meridien Columbus Full time

Job Summary:

The Bar Manager is a key member of the Food and Beverage team at Le Meridien Columbus, responsible for the overall success of the hotel's bars and restaurants. This role requires a strong leader who can motivate and guide a team to deliver exceptional customer service and drive revenue growth.

Key Responsibilities:

  • Operations Management: Oversee the daily operations of the bars and restaurants, ensuring seamless execution of service standards and maintaining high levels of customer satisfaction.
  • Team Leadership: Supervise and develop a team of bartenders, servers, and hosts/hostesses, providing coaching and feedback to ensure excellent service delivery.
  • Revenue Growth: Develop and implement strategies to increase revenue, including menu engineering, pricing, and promotions.
  • Quality Control: Monitor and maintain high standards of food and beverage quality, ensuring compliance with health and safety regulations.
  • Inventory Management: Manage inventory levels, ordering supplies, and controlling costs to maintain profitability.
  • Customer Service: Foster a culture of exceptional customer service, responding to guest feedback and concerns in a timely and professional manner.
  • Training and Development: Provide ongoing training and development opportunities for team members, ensuring they have the skills and knowledge to deliver exceptional service.
  • Reporting and Analysis: Prepare and submit regular reports on sales, revenue, and customer feedback, analyzing data to inform business decisions.

Requirements:

  • Leadership and Management: Proven ability to lead and motivate a team, with a strong focus on customer service and revenue growth.
  • Operations and Logistics: Experience in managing daily operations, including inventory control, supply chain management, and quality control.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, guests, and stakeholders.
  • Problem-Solving and Adaptability: Ability to think critically and solve problems, adapting to changing circumstances and priorities.
  • Education and Certifications: High school diploma or equivalent required; certifications in hospitality, food safety, or a related field preferred.