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Front Office Coordinator

2 months ago

Washington, Washington, D.C., United States ClearPath, Inc Full time
{"Job Title": "Front Office Associate", "Job Summary": "As a Front Office Associate at ClearPath, Inc., you will be responsible for creating a welcoming office environment for staff and guests. This role reports directly to the Operations Director and collaborates with the Operations Advisor to ensure smooth daily operations.", "Responsibilities": "
  • Manage office visitor schedule, entering guest names into the building security system and communicating with building staff.
  • Greet and welcome guests in a friendly, approachable manner, including staff, donors, partners, and high-profile guests. Notify staff of guest arrivals.
  • Complete opening and closing office procedures.
  • Maintain the reception area, ensuring it is clean, organized, and welcoming.
  • Handle the delivery of incoming mail and packages.
  • Answer incoming phone calls and manage the email inbox for the operations team.
  • Assist with office supply inventory and maintain office equipment to ensure they are running smoothly.
  • Complete other clerical and administrative tasks/projects as assigned.
", "Capabilities": "
  • Service focus – place emphasis on creating customer loyalty by continually enhancing the customer experience.
  • Accountability – take responsibility for their own performance and accept full ownership of issues, problems, and opportunities, regardless of the source.
  • Composure and resiliency – able to deal effectively with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity.
  • Professionalism – set high standards and serve as role models for work performance, ethical conduct, and respect for others. They consistently conduct themselves in a manner that is aligned with generally accepted values and within the guidelines and best practices of their chosen profession.
  • Time Management – focus on completing all work tasks in a timely manner, while remaining responsive enough to react to competing demands and shifting priorities.
", "Preferred Qualifications": "
  • High School Diploma or equivalent education.
  • 1-3 years of professional experience in customer service, hospitality, or other related field.
  • This position is required to be onsite in the D.C. office 5 days a week between the hours of 8:30am-5:30pm.
  • Exceptional organizational, customer service, interpersonal communication skills with the flexibility to thrive in a fast-paced, changing environment and the ability to actively participate.
  • Excellent verbal and written skills.
  • Detail-oriented and ability to manage multiple priorities.
  • Ability to handle confidential/sensitive information and use appropriate discretion.
  • Proficient with Google workspace tools and ability to learn new programs quickly.
", "Apply Here": "

ClearPath, Inc.

"}