Customer Relations Representative
3 weeks ago
Raising Cane's is seeking a highly skilled Customer Relations Representative to join our Restaurant Support Office in Plano, TX. As a key member of our team, you will be responsible for receiving and responding to customer communications, ensuring a positive customer experience outside of the restaurant.
Your Role at Raising Cane's:
- Respond to customer inquiries and resolve issues in a timely and satisfactory manner.
- Log contacts accurately and route to the appropriate channel.
- Support the collection of data and creation of reports to drive departmental success.
Requirements for Success:
- 2+ years of customer relations or contact center experience.
- Able to engage with customers in a professional and empathetic manner.
- Detail-oriented and organized with advanced skills in listening, written, and verbal communication.
- Able to work effectively and efficiently both independently and collaboratively.
Additional Information:
All your information will be kept confidential according to EEO guidelines.
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Customer Relations Representative II
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Customer Relations Representative II
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