Customer Relations Representative

3 weeks ago


Plano, Texas, United States Raising Cane's Full time
Job Description

Raising Cane's is seeking a highly skilled Customer Relations Representative to join our Restaurant Support Office in Plano, TX. As a key member of our team, you will be responsible for receiving and responding to customer communications, ensuring a positive customer experience outside of the restaurant.

Your Role at Raising Cane's:

  • Respond to customer inquiries and resolve issues in a timely and satisfactory manner.
  • Log contacts accurately and route to the appropriate channel.
  • Support the collection of data and creation of reports to drive departmental success.

Requirements for Success:

  • 2+ years of customer relations or contact center experience.
  • Able to engage with customers in a professional and empathetic manner.
  • Detail-oriented and organized with advanced skills in listening, written, and verbal communication.
  • Able to work effectively and efficiently both independently and collaboratively.

Additional Information:

All your information will be kept confidential according to EEO guidelines.



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