Customer Service Specialist
3 weeks ago
Job Summary:
We are seeking a highly motivated and detail-oriented Loss Prevention Associate to join our team at TJ Maxx. As a Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.
Key Responsibilities:
- Maintain a visible presence in the store to deter potential loss and dishonesty
- Support the District Loss Prevention Manager and Store Management in executing core responsibilities
- Wear a body-worn camera to enhance security and customer safety
- Provide excellent customer service and maintain a positive shopping experience
- Establish and maintain a strong partnership with store teams and loss prevention
- Exercise sound judgment in decision-making to ensure safety and protection of the Company brand
- Adhere to Company policies and maintain a professional demeanor at all times
Requirements:
- Strong verbal and written communication skills
- Sound decision-making skills and ability to work independently
- Ability to prioritize and organize workload effectively
- Ability to stand for long periods of time
- 0-2 years retail or security experience
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Additional Benefits for Eligible Associates:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Compensation:
This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
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