Customer Service Specialist

3 weeks ago


Nanuet, New York, United States TJ Maxx Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Loss Prevention Associate to join our team at TJ Maxx. As a Loss Prevention Associate, you will play a critical role in maintaining a safe and secure shopping environment for our customers.

Key Responsibilities:

  • Maintain a visible presence in the store to deter potential loss and dishonesty
  • Support the District Loss Prevention Manager and Store Management in executing core responsibilities
  • Wear a body-worn camera to enhance security and customer safety
  • Provide excellent customer service and maintain a positive shopping experience
  • Establish and maintain a strong partnership with store teams and loss prevention
  • Exercise sound judgment in decision-making to ensure safety and protection of the Company brand
  • Adhere to Company policies and maintain a professional demeanor at all times

Requirements:

  • Strong verbal and written communication skills
  • Sound decision-making skills and ability to work independently
  • Ability to prioritize and organize workload effectively
  • Ability to stand for long periods of time
  • 0-2 years retail or security experience

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Additional Benefits for Eligible Associates:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Compensation:

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.



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