General Manager
3 weeks ago
Job Title: General Manager - Sales and Operations Leader
Job Summary:
We are seeking an experienced and results-driven General Manager to lead our fitness club team. As a key member of our management team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional member satisfaction.
Key Responsibilities:
- Develop and implement sales strategies to drive revenue growth and increase membership sales
- Lead and manage a team of fitness professionals to achieve sales and revenue targets
- Oversee club operations, including staff management, customer service, and facility maintenance
- Collaborate with the corporate team to develop and implement business strategies and initiatives
- Monitor and analyze key performance indicators (KPIs) to measure club performance and identify areas for improvement
- Develop and implement plans to improve member satisfaction and retention
- Ensure compliance with company policies and procedures
Requirements:
- At least 3 years of experience in sales and operations management in the fitness industry
- Proven track record of driving sales growth and improving operational efficiency
- Excellent leadership and communication skills
- Ability to analyze data and make informed business decisions
- Strong customer service skills and ability to build strong relationships with members and staff
What We Offer:
- A competitive salary and bonus package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
Physical Demands:
- Ability to stand and/or walk for an entire shift
- Availability to work 40 hours per week
Education:
- High school diploma or equivalent required
- Certified fitness trainers or instructors preferred
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