Restaurant General Manager

2 weeks ago


Quakertown, Pennsylvania, United States Wonder Full time
About Us

At Wonder, we're revolutionizing the way people eat by bringing world-class food to your doorstep in under 30 minutes. Our vertically integrated model combines the best of brick and mortar with the convenience of delivery, offering a unique dining experience that's both elevated and accessible.

The Role

We're seeking an exceptional General Manager to lead our restaurant operations, driving business growth and delivering exceptional customer service. As a key member of our team, you'll be responsible for managing day-to-day operations, prioritizing food safety and team member safety, and creating an outstanding dining experience for our customers.

Key Responsibilities
  • Manage operations to achieve results, prioritize food safety and team member safety, and provide best-in-class customer service.
  • Lead, engage, and motivate a team of hourly restaurant team members and supporting management staff.
  • Recruit, onboard, and train top-tier talent for your restaurant.
  • Manage P&L to meet operational goals and adhere to the budget.
  • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
  • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
  • Address performance issues promptly and respectfully through coaching, counseling, and conflict resolution.
  • Drive restaurant sales and service efficiency by resolving operational obstacles.
  • Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines.
Requirements
  • At least three years of General Manager or similar leadership role experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
  • Demonstrated ability to effectively manage and develop teams of 15+ members, per shift.
  • Experience managing operations of a restaurant including food waste and cost, labor, and P&L reporting.
  • The ability to take in many variables to find the best solution to a problem.
  • Ability to lead and motivate a team in a fast-paced environment.
  • Attention to detail and a strong drive for efficiency and accuracy.
  • Demonstrates professionalism and adheres to policies and procedures.
  • Exhibits effective verbal and written communication skills.
  • Strong team player.
Benefits
  • Medical, Dental, and Vision Insurance.
  • 100% employer-paid Life Insurance.
  • 401(k) Retirement Plan.
  • Employer match for Health Savings Account (HSA).
  • Learning and Development opportunities to advance your career.
  • Employee Stock.
  • Employee Discount.

We're an equal opportunity employer and welcome applications from diverse candidates. If you have a disability, please let us know how we can make your interview process work best for you.


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