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Real Estate Office Manager

2 months ago

Augusta, Maine, United States Keller Williams Realty Augusta Partners Full time
Job Summary

Keller Williams Realty Augusta Partners is seeking a highly skilled and experienced leader to oversee the day-to-day operations of our real estate office. As an exceptional leader, you will be responsible for managing a team of professionals, ensuring seamless transactions, and providing exceptional customer service to our agents and clients.

Key Responsibilities
  • Operations Management
    • Compile and manage all financial records, including EMD and commission logs, to ensure accurate and timely deposits.
    • Oversee the processing of AP invoices and ensure timely payment to vendors.
    • Manage the office's inventory and supplies, including phones, computers, and materials.
  • Team Management
    • Supervise and support a team of professionals, providing guidance and training as needed.
    • Conduct regular performance reviews and provide feedback to team members.
  • Customer Service
    • Provide exceptional customer service to agents and clients, responding to inquiries and resolving issues in a timely manner.
    • Ensure that all client information is accurate and up-to-date in the CRM database.
  • Marketing and Communications
    • Develop and implement marketing strategies to promote the office and its services.
    • Manage the office's social media presence, ensuring that all content is accurate and engaging.
  • Compliance and Risk Management
    • Ensure that the office is in compliance with all relevant laws and regulations, including MLS board regulations.
    • Identify and mitigate potential risks to the office and its operations.
Requirements
  • Education
    • Bachelor's degree in Business Administration or a related field.
  • Experience
    • Proven experience in operations and accounting within the real estate industry.
  • Skills
    • Exceptional communication and interpersonal skills.
    • Detail-oriented and highly organized, with the ability to manage multiple tasks and projects efficiently.
    • Demonstrated leadership qualities, including the ability to inspire and empower team members.
About Us

Keller Williams Realty Augusta Partners is a dynamic and growing real estate company that values innovation, service, and teamwork. We are committed to providing exceptional service to our agents and clients, and we are seeking a talented and dedicated leader to join our team.