Territory Service Coordinator

1 day ago


Valley Park, Missouri, United States Loffler Companies, Inc. Full time
This is a unique opportunity to join Loffler Companies, Inc. as a Regional Services Director and make a meaningful impact on our organization. As a key member of our team, you will be responsible for ensuring exceptional customer service, meeting response time objectives, and mentoring technicians to achieve favorable results.

The ideal candidate will have a minimum of 5 years' experience in the Imaging industry and at least 2 years in a leadership role. They will also possess excellent communication skills, analytical abilities, and a proven track record of implementing solutions to complex problems.

In this role, you will work closely with our sales representatives to resolve service issues, provide technical training, and maintain accurate records of accomplishments. You will also be responsible for monitoring open call volume, managing to Loffler's committed response times, providing technical training, and mentoring technicians to achieve favorable results.

The Requirements and Qualifications for this role include a valid driver's license and clean driving record, as well as the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. You must also be able to write reports, business correspondence, and procedure manuals, effectively present information, and respond to questions from groups of managers, clients' customers, and the general public.

Our Salary and Benefits Package includes an estimated annual salary of $85,000 - $110,000 based on your level of experience and qualifications, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

The Work Environment for this role involves working primarily in an office environment, occasionally traveling to client sites. The physical demands of this job include standing/sitting for extended periods, constant bending and lifting, and frequent use of hands to handle objects, tools, or controls.

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