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Part Time Receptionist

4 weeks ago

Union, Kentucky, United States Divisions Maintenance Group Full time

Job Title: Receptionist

**Job Summary:**

Receptionists play a vital role in creating a positive first impression for our company. As the first point of contact, they are responsible for greeting visitors, answering phone calls, and maintaining security by logging all visitors and issuing visitor passes. This role requires a multi-tasker who is comfortable with high volume phone and visitor traffic, has a pleasant disposition, and works well with others.

**Key Responsibilities:**

* Answer high volume of calls daily
* Greet all visitors, offer beverages, and provide a warm reception
* Allow entry for employees with badge access
* Ensure everyone has a badge
* Process daily USPS mail and packages
* Transfer sales calls, customer calls, and service request calls to proper operations personnel using proper protocol
* Provide basic assistance to third party vendors who call in
* Announce and help with scheduling weekly lunch for the company
* Help office manager ensure the coffee is always flowing
* Receive and dispatch deliveries, sign for the company as necessary
* Process weekly check run for Accounting/Billing Departments
* Take and ensure messages are passed to the appropriate staff member on a timely basis via phone transfer or email
* Work with other departments such as Office Manager, Provider Team, Billing/Accounting, Marketing and Sales Teams
* Responsible for ensuring every call is answered and delivered
* Responsible for answering the claims emails and mailed notices
* Ensure the desk is not left vacant
* May post birthday notices and other similar notes on internal company social media

**Requirements:**

* 1-2 years of receptionist experience
* HS Diploma or GED required
* Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook
* Attention to detail
* Exceptional multi-tasker
* Excellent communication skills
* Courteous and friendly
* Strong customer service skills
* Sorting and distributing mail
* Ability to handle upset callers and be empathetic and calm
* Confident in handling callers and their inquiries
* Ability to manage the stress of a fast-paced environment
* Ability to meet the in-person requirements of the team and/or business needs

**What We Offer:**

At Divisions Maintenance Group, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.

Some of our many benefits include:

* Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting
* Employee Assistance Program to assist with everyday challenges

Divisions Maintenance Group is an equal opportunity employer.