Seasonal Retail Sales Lead, Part Time
4 weeks ago
Squishable is a close-knit team of designers, artists, and pop culture-fanatics who create adorable plush and lifestyle products. We're looking for a Customer Experience Manager to help us deliver exceptional customer experiences during the holiday season.
- Understand organizational objectives and make decisions that align with Company priorities and values
- Enforce sales strategies and initiatives across all categories
- Manage productivity and hold sales teams accountable for personal sales
- Act as a brand ambassador in the local market to drive brand loyalty and business
- Solution-oriented and forward thinking in resolving customer issues
- Develop product knowledge skills and stay up-to-date on current Squishable products
- Supervise the team to meet goals and utilize Company tools
Requirements:
- Two plus years of relevant supervisor experience in a high volume, fast paced, challenging and creative customer facing environment
- Passion for people and a dynamic leadership style
- Exceptional organizational and communication skills
- Ability to receive and provide constructive feedback
- High emotional intelligence and ability to work with diverse teams
- Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
- Proficient with Microsoft Office Suite or related software
At Squishable, we value diversity and inclusivity and are proud to be an Equal Opportunity Employer.
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