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Associate Portfolio Management Specialist
2 months ago
Invitation Homes is a diverse team of over 1,400 professionals dedicated to creating exceptional living experiences. Our shared values unite us, and we strive to make every community feel like home.
Team Overview
The market teams encompass our Leasing, Property Management, and Rehabilitation, Turns & Maintenance experts. Together, we focus on delivering outstanding resident experiences while upholding the quality of our homes and ensuring that prospective residents encounter irresistible rental opportunities.
Your Responsibilities
The Associate Portfolio Management Specialist supports the Portfolio Director in the daily management of single-family home rentals. This role involves overseeing financial operations and engaging with residents to ensure adherence to policies while delivering excellent customer service.
This position includes, but is not limited to, the following duties:
- Assisting in the management of a portfolio of single-family residential properties in alignment with company goals and standards.
- Supporting the Portfolio Director in maintaining occupancy rates, fostering positive resident interactions, and fulfilling all reporting obligations.
- Delivering outstanding customer service by addressing resident move-in/move-out needs and responding to inquiries promptly and professionally.
- Monitoring and managing relevant reports and tasks.
- Overseeing accounts receivable processes, daily deposits, reconciliations, and collection efforts.
- Addressing resident and property-related issues as they arise and documenting them in the designated property management system.
- Assisting with electronic record-keeping, including maintaining lease files for residents in assigned areas, ensuring quality control in document management.
Your Qualifications
Proven experience in administrative roles within Property Management or a related field.
Possession of a valid driver's license, an insurable driving record, and access to a personal vehicle.
Familiarity with property management software and proficiency in Microsoft Office applications.
Strong customer service orientation with excellent communication, organizational, and interpersonal skills.
Why Choose Us
We value flexibility, opportunity, and a sense of belonging for both our associates and residents. At Invitation Homes, we empower our associates to thrive in their careers, recognizing that potential is unlocked and goals are achieved. Our workplace is not just a job; it’s a place of possibilities.
What We Offer
- Competitive salary and annual bonus program for all associates.
- Generous paid time off plans, including vacation accrual, sick leave, volunteer time, and standard and floating holidays.
- 401(k) plan with company matching contributions.
- A vibrant work environment with a casual dress code.
- Team events and gatherings.
Commitment to Diversity
Invitation Homes is an equal opportunity employer dedicated to fostering a diverse, inclusive, and innovative environment. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other factor protected by applicable law.
