Hotel Front Desk Operations Manager
3 weeks ago
The Hotel Front Desk Operations Manager plays a pivotal role in ensuring seamless guest experiences. As a key member of the front office team, this individual will be responsible for overseeing daily operations, managing staff, and driving revenue growth.
With a strong focus on customer satisfaction and team performance, this role is ideal for an experienced hospitality professional looking to take their career to the next level.
Key Responsibilities:
- Lead and motivate front desk staff to deliver exceptional guest service and achieve business objectives
- Ensure accurate and timely registration, check-in, and check-out processes
- Analyze financial reports to identify opportunities for revenue growth and implement strategies to maximize room occupancy
- Develop and maintain open lines of communication with colleagues and other departments to drive collaboration and improve operational efficiency
Requirements:
- Minimum 4 years of experience in hotel front desk operations, including at least 2 years in a supervisory role
- Proven track record of driving team performance and achieving business objectives
- Excellent communication and leadership skills, with a strong focus on customer satisfaction
Salary: $65,000 - $80,000 per year
This is a full-time position that requires flexibility to work weekends and varied shifts. The successful candidate will have a strong passion for delivering exceptional guest experiences and driving business results.
-
Hotel Front Desk Manager
4 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeWe are seeking a skilled Night Auditor to join our team at Hotel Celare in Cincinnati, Ohio. In this role, you will be responsible for balancing revenue and expense transactions, attending to guest needs, and performing all functions of the front desk staff.This is a full-time position that offers a competitive salary of $45,000 - $60,000 per year, depending...
-
Front Desk Operations Manager
3 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob ResponsibilitiesThe Night Auditor Supervisor will be responsible for:Conducting night audits to ensure accuracy of financial data and maintain hotel operations.Running reports and analyzing data to identify areas for improvement.Attending to guest needs and resolving any issues that may arise.Performing all functions of the front desk agent during the...
-
Front Desk Operations Manager
2 weeks ago
Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeJob Title: Front Desk Operations ManagerAbout the RoleWe are seeking a night auditor to join our growing team at Holiday Inn Hotel & Suites Cincinnati Downtown. The ideal candidate will have strong organizational skills, a keen eye for detail, and a passion for delivering exceptional customer experiences.ResponsibilitiesRespond to inquiries, process...
-
Hotel Operations Manager
3 days ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeSalary:$45,000 - $60,000 per yearAbout the Job: The Night Audit Supervisor is responsible for overseeing the financial operations of the hotel during the night shift. This includes processing transactions, balancing revenue and expense accounts, and preparing reports for management.Key Responsibilities:Conduct nightly audits to ensure accuracy and...
-
Front Desk Representative
2 weeks ago
Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeWelcome to our team at Holiday Inn Hotel & Suites Cincinnati Downtown! We are currently seeking a highly skilled Front Desk Attendant to join our guest services team.About the RoleThis is a dynamic and fast-paced position that requires exceptional customer service skills, attention to detail, and the ability to work well under pressure. As a Front Desk...
-
Front Desk Team Member
4 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob Title:Front Desk AgentAbout the JobWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Hotel Celare, a brand new Tribute by Marriott in Cincinnati, Ohio. This is an excellent opportunity to be part of a dynamic and growing hospitality company, Shaner Hotels.As a Front Desk Agent, you will be responsible for...
-
Front Desk Management Lead
2 weeks ago
Cincinnati, Ohio, United States 21c Museum Hotels Full timeAbout the RoleAs a Front Desk Supervisor at 21c Museum Hotels, you will be responsible for overseeing the day-to-day operations of the front desk and valet staff. This role requires excellent communication and interpersonal skills to provide exceptional customer service to guests.Key ResponsibilitiesRespond to guest inquiries and resolve issues in a...
-
Hotel Guest Services Representative
4 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob SummaryWe are seeking a skilled Front Desk Agent to join our team at Hotel Celare. As a key member of our front office team, you will provide top-notch guest services, resolve issues promptly, and ensure seamless operations.This is a fantastic opportunity to grow your career in the hospitality industry with Shaner Hotels, a leading hotel owner-operator...
-
Front Desk Hospitality Specialist
4 weeks ago
Cincinnati, Ohio, United States The Lytle Park Hotel Full timeAbout Our OpportunityWe are seeking a skilled Front Desk Agent to join our team at The Lytle Park Hotel. This individual will be responsible for providing exceptional guest service, handling room assignments and check-in/check-out procedures, and maintaining a high level of customer satisfaction.
-
Hotel Night Audit Manager
3 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeThe Shaner Hotel Group is seeking a detail-oriented and customer-focused Night Audit Supervisor to join our team. This role involves overseeing the balancing of revenue and expense transactions, conducting daily audits, and ensuring guest satisfaction.As a Night Audit Supervisor, you will be responsible for managing the front desk operations during night...
-
Front Desk Representative
3 hours ago
Cincinnati, Ohio, United States 21c Museum Hotels Full timeOverview21c Museum Hotels is a pioneering example of bridging the worlds of art and hospitality, combining a multi-venue contemporary art museum, boutique hotel, and chef-driven restaurant to create a unique and welcoming experience.Job DescriptionJob Title: Front Desk AgentReports To: Front Desk Supervisor/Front Office ManagerSupervises: NoneThe Front Desk...
-
Hotel Guest Services Specialist
4 weeks ago
Cincinnati, Ohio, United States Holiday Inn Hotel & Suites Cincinnati Downtown Full timeWe're looking for a talented and dedicated individual to join our team as a Front Desk Attendant at Holiday Inn Hotel & Suites Cincinnati Downtown.About the RoleThis role involves providing exceptional customer service to our guests, managing their account information, and ensuring a smooth check-in and check-out process. As a Front Desk Attendant, you will...
-
Hotel Revenue Auditor
4 weeks ago
Cincinnati, Ohio, United States Shaner Hotel Group Full timeJob DescriptionWe are seeking a highly skilled and detail-oriented Hotel Revenue Auditor to join our team at Shaner Hotels. This is a full-time position working night shifts, including weekends and holidays.The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong understanding of hotel revenue management...
-
Cincinnati Hotel Manager
3 weeks ago
Cincinnati, Ohio, United States The Westin Cincinnati Full timeWelcome to The Westin Cincinnati!We are a world-class hotel that is passionate about delivering exceptional guest experiences. As a Front Office Manager, you will play a critical role in leading our front office team and ensuring that all guests receive the highest level of service.About the Role:This is an exciting opportunity for an experienced and...
-
Front Office Manager Leader
2 weeks ago
Cincinnati, Ohio, United States Laxmi Full timeJob SummaryWe are seeking an experienced Front Office Manager to join our team in Laxmi. This role is responsible for overseeing the front desk operations, ensuring seamless guest registration, and exceeding customer satisfaction scores.Main Responsibilities:Lead a high-performing front desk team to achieve revenue goals and exceptional guest...
-
Front Desk Operations Specialist
3 days ago
Cincinnati, Ohio, United States PLK Communities Full timeDuties and ResponsibilitiesManage resident relations, including greeting residents, answering inquiries, and resolving concernsOversee front desk operations, including package handling, mail delivery, and vendor coordinationCollaborate with the leasing team to provide prospective residents with information on leasing terms and policiesEstimated salary:...
-
Hotel Operations Manager
2 weeks ago
Cincinnati, Ohio, United States Springhill Suites Cincinatti North Forest Park Full timeAbout the RoleThe Hotel Operations Manager will be responsible for overseeing all areas of the hotel, including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales. This role requires strong leadership and communication skills, as well as the ability to motivate and inspire employees.
-
Front Desk Coordinator
2 weeks ago
Cincinnati, Ohio, United States Beacon Orthopaedic Partners MSO LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Beacon Orthopaedic Partners MSO LLC. The successful candidate will be responsible for providing exceptional patient service, managing front desk operations, and supporting clinical staff.The ideal candidate will have a high school diploma or...
-
Front Desk Supervisor
2 weeks ago
Cincinnati, Ohio, United States Planet Fitness - Midwest Management Group Full timeJob OverviewWe are seeking a Front Desk Supervisor to join our team at Planet Fitness - Midwest Management Group. In this role, you will be responsible for supervising the front desk area, greeting members, and providing exceptional customer service. You will also assist in the management of the club's operations, including scheduling, inventory control, and...
-
Hotel Operations Manager
2 weeks ago
Cincinnati, Ohio, United States The Westin Cincinnati Full timeAbout the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at The Westin Cincinnati. As a key member of our leadership team, you will be responsible for ensuring exceptional guest service standards across all areas of the hotel.Key Responsibilities:Lead and manage the front office team to deliver exceptional guest...