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Business Development Specialist
2 months ago
We are a leading lumber and building material company with over 45 years of experience in the industry. Our company is 100% employee-owned, which means that our employees are also owners, and we prioritize building a positive and supportive work environment.
Job SummaryWe are seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for maintaining and growing our existing customer base, as well as developing new business opportunities. You will work closely with our customers to understand their needs and provide them with exceptional service and support.
Key Responsibilities- Quoting and Estimating: Provide accurate and detailed price quotes and building material estimates for current and potential customers, based on their blueprints.
- Job Site Visits: Visit job sites to monitor work progress, identify additional customer needs, and target potential new customers.
- Product Expertise: Maintain an in-depth knowledge and understanding of the products you specialize in, including their applications and benefits.
- Competitive Analysis: Understand the competition and develop strategies to better serve our customers, positioning our products and services as superior.
- Sales and Education: Sell products to customers in our target area by educating them on the benefits and features of Franklin Building Supply's offerings.
- Account Evaluation: Regularly evaluate accounts to identify opportunities for cross-selling and upselling additional products and services.
- Customer Assistance: Educate customers and assist them with their purchasing decisions, offering value-engineered solutions when necessary.
- Order Processing: Collaborate with the Account Coordinator to acquire special orders and ensure all customer requests, orders, and invoices are processed accurately and to the customer's satisfaction.
- Customer Interaction: Greet customers and sub-contractors in a friendly and professional manner, fostering positive relationships.
- Sales Experience: Minimum of 5 years of sales experience, preferably in the building materials industry.
- Team Player: Work cohesively with coworkers, being self-motivated and collaborative.
- Adaptability: Willing to adapt to changes in the building industry and eager to learn new products and processes to expand your customer base and market share.
- Customer Trust: Focus on building trust with customers to provide a positive experience and contribute to business growth.
- Flexibility: Able to adjust your planned daily schedule to accommodate unplanned urgencies or customer needs.
- Professionalism: Carry yourself with pride, remain calm in a crisis, and communicate effectively with difficult individuals without being reactive.
- Action-Oriented: Ambitious, consistently do your best, and stay focused on the job at hand.
- Attention to Detail: Possess excellent organizational skills and a keen eye for detail.
- Physical Capability: Ability to lift up to 20 pounds throughout the day as needed.
- Driving Requirements: Possess a valid driver's license with a clean driving record.