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Surety Client Services Specialist

2 months ago

Saint Cloud, Minnesota, United States GGB - Global Full time
Introduction

Embrace your enthusiasm for resolving challenges and tackle risk directly with GGB - Global's esteemed brokerage team. Become part of a diverse group of professionals, all driven by a shared commitment to excellence. In this role, you will play a crucial part in providing protection, supporting businesses, and enabling their aspirations. Together, we will establish a legacy of trust and success in the ever-evolving field of risk management.


We recognize that every candidate has unique strengths to offer, including you. Therefore, even if you feel you may not meet every requirement, we encourage you to consider this opportunity.

Overview

Are you passionate about Insurance, Client Services, or Surety? If so, this position could be an excellent match for your skills and interests.

Your Impact

- Responsible for delivering exceptional and efficient service to both internal and external clients by supporting the overall workflow processes of the Branch and providing routine client assistance.
- Contributes to essential business outcomes such as client retention, satisfaction, enhancing GGB's value to clients and prospects, achieving operational and margin targets, and promoting a culture of performance and continuous improvement.
- Adheres to efficiency, productivity, and process standards, including data and document requirements, timelines, and tool usage.
- Assists with the overall workflow processes of the Branch.
- Prepares documents, certificates, and other materials using the appropriate systems and resources, which may include communications, forms, reports, etc.

About You

- High School diploma or equivalent, along with at least 1 year of relevant experience.
- Proficient in Microsoft Office and possess basic mathematical skills.
- Appropriate licensing as required.

Preferred Qualifications:
- Associate's degree, professional certification, or equivalent training and experience is preferred.
- Previous experience in managing client relationships.

Key Attributes:
- Outstanding organizational skills.
- Proficient in leveraging technology to enhance productivity and quality.
- Strong written and verbal communication abilities.

Compensation and Benefits


In addition to a competitive salary, dynamic teams, and exciting career opportunities, we offer a comprehensive range of benefits.

Below are the

minimum core benefits
you can expect, which may improve based on your job level:
- Medical, dental, and vision plans starting from day one.
- Life and accident insurance.
- 401(K) and Roth options.
- Tax-advantaged accounts (HSA, FSA).
- Educational expense reimbursement.
- Paid parental leave.

Additional Benefits Include:
- Digital mental health services.
- Flexible work hours (availability varies by office and job function).
- Training programs.
- Health and wellness initiatives.
- Charitable matching gift program.
- And more...

We value inclusion and diversity.

Inclusion and Diversity Commitment

Inclusion and diversity are integral to our business and are woven into the fabric of our organization. For over 95 years, GGB - Global has been committed to sustainability and supporting the communities where we operate. We embrace our employees' diverse identities, experiences, and talents, allowing us to better serve our clients and communities. We view inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we fully embody our organizational values.