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Customer Service Representative
2 months ago
Five Star Painting is seeking a motivated and organized Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and driving business growth.
Key Responsibilities:- Contact customers to confirm appointments and schedule new ones
- Manage customer inquiries through various channels
- Collaborate with painting crews to ensure timely and efficient service delivery
- Develop and implement social media content to engage with customers and promote our services
- Organize and review the work and sales calendar with the CEO
- Basic computer skills and ability to learn CRM systems
- Excellent communication and organizational skills
- Ability to work independently and as part of a remote team
- Bonus for bilingual Spanish speakers and graphic design skills
As a Customer Service Representative at Five Star Painting, you will have the opportunity to work with a dynamic and growing company, providing exceptional customer service and driving business growth. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply.