VTC Systems Specialist

2 weeks ago


Eglin AFB, United States ManTech Full time
Secure Our Nation, Ignite Your Future

ManTech is seeking a skilled VTC Systems Specialist to join our Air Force / Space team at Eglin AFB. The ideal candidate will support the United States Air Force's 53rd Wing Technical Support Services (53rd WTSS) contract.

Key Responsibilities:
  • Provide Tier I & II customer support for VTC systems
  • Schedule conferences using Cisco's TelePresence Management Suite (TMS)
  • Respond to system outages and implement alt-routing and failover/back-up capabilities to meet VTC client needs
  • Conduct site surveys to determine specific requirements for new VTC system installations and/or upgrades
  • Install and configure VTC systems, including end network device configurations, equipment installations, and system check-out
Basic Qualifications:
  • 2 or more years of experience with hands-on/practical experience in the installation, configuration, and operation of classified and unclassified VTC systems
  • Bachelor's degree in a related discipline from an accredited college or university; 2 additional years of experience may be substituted for a degree
  • Active/valid DoD M IAT-II certification
  • Working knowledge of IP networks and their implementation as part of VTC systems
  • Experience providing Tier I and II customer support of VTC systems
  • In-depth understanding of networking theory and ability to apply the same
  • Experience with configuring and managing Cisco switches
  • Experience with General Dynamics Type 1 encryption devices (e.g. TACLANE)
  • Familiarity with audio/video standards (e.g. H.323/SIP protocols)
  • Working knowledge of Cisco TelePresence Management Suite
  • Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
  • Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation/configuration, and system check-out
Security Clearance:
  • Current Top-Secret Clearance with SCI Eligibility
  • Eligibility for access to Special Access Program Information
  • Willingness to submit to a polygraph
Physical Requirements:
  • Must be able to remain in a stationary position 50%
  • Occasional movement about inside the office to access file cabinets, office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
  • Frequently communicates with co-workers, management, and customers, which may involve delivering presentations

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries, proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.



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