VTC Operations Specialist
7 hours ago
Abacus Technology is seeking a highly skilled VTC Coordinator to facilitate and provide technical support for VTC operations for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB.
Responsibilities:- Support the primary facilitator and technical coordinator for all Video Teleconference (VTC) suites.
- Maintain the COMSEC inventory for AFNWC/NC and related documentation.
- Act as the alternate Telephone Control Officer (TCO) to assist with Voice over Internet Protocol phones (vIPers).
- Assist with Unified Communications Tasks as required.
- Aid with operations and maintenance of all phones and VTCs.
- Act as the alternate scheduler of the VTCs for the unit.
- Monitor equipment to ensure all equipment is upgraded to the latest version and ensure all Unified Communications (UC) equipment is compliant with applicable regulations, including DISA STIGS and TEMPEST.
- 10+ years of experience in a VTC role.
- Bachelor's degree in a related field.
- Knowledge of VTC systems and how to operate.
- Experience with common VTC codecs such as Polycom and Cisco.
- Experience with Microsoft Office Suite, particularly Microsoft Teams.
- Strong customer service experience and communication skills.
- Ability to interact professionally with end users.
- Self-starter with good organizational skills and ability to manage time and priorities effectively.
- Ability to lift and carry up to 40 lbs.
- Ability to stand or sit for extended periods of time (up to three hours), stoop, kneel, crouch, crawl, climb (stairs, ladders) and balance (ascend/descend, work atop, traverse).
- US citizenship and current Top Secret clearance.
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VTC Systems Specialist
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VTC Coordinator
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Hanscom Air Force Base, United States Abacus Technology Corporation Full timeOverviewAbacus Technology is seeking a VTC Coordinator to facilitate and provide technical support for VTC operations for the Technical Advisory and Assistance Services (TAAS) program at Hanscom AFB. This is a full-time position.ResponsibilitiesSupport the primary facilitator and technical coordinator for all Video Teleconference (VTC) suites.Assist in...
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