Senior Sales Operations Analyst

4 weeks ago

Austin, Texas, United States BEDI Partnerships Full time
About Us

We're a leading global learning company, dedicated to improving lives through the power of learning. Our mission is to provide flexible, effective skill development to empower organizations and individuals.

Job Summary

We're seeking a highly analytical and collaborative Sales Compensation Specialist to join our Sales Operations team. As a key member of our organization, you'll be responsible for managing sales compensation administration and special projects. If you're a data-driven, detail-oriented, and customer-focused individual with a passion for sales operations, we'd love to hear from you.

Key Responsibilities
  • Administer sales compensation for a dynamic sales, sales development, and customer success organization
  • Assist in annual global compensation plan strategy, policies, and documentation
  • Track attainment across the sales and customer success teams, including ongoing performance analysis
  • Analyze sales performance results and make recommendations to key stakeholders
  • Oversee commissions setup, processing, and analysis to ensure completeness and accuracy of commissions payments
  • Manage global distribution and acknowledgement of compensation plans and quotas
  • Provide visibility into plan/quota/attainment as well as payout information
  • Work closely with key stakeholders for governance on inquiries, adjustments, and exceptions
  • Establish yourself as a cross-functional resource to identify, design, and implement business processes that increase sales productivity and processing efficiency
Requirements
  • 3-5+ years of experience in Total Rewards, Sales Compensation, Sales Operations, and/or Finance
  • Experience in SaaS B2B organizations
  • Experience with ICMs (i.e., Spiff, Callidus, CaptivateIQ, Xactly, etc.)
  • High degree of proficiency with SFDC
  • High degree of proficiency with Spreadsheets (sumifs, index/match, vlookup, etc.)
  • Excellent Customer Service skills
  • Experience working with key stakeholders such as HR, Finance, Legal, Executives
About Your Skills
  • Sales Compensation Management: Administering and managing global sales compensation plans, including setup, processing, and accuracy of commissions payments
  • Data Analysis & Performance Tracking: Proficiency in analyzing sales performance data and tracking attainment across teams, using tools like Salesforce and spreadsheets for detailed performance insights
  • Stakeholder Collaboration & Governance: Experience working with key stakeholders (HR, Finance, Legal, Executives) for policy governance, managing inquiries, and handling adjustments
  • Process Optimization & Cross-Functional Collaboration: Ability to identify, design, and implement business processes that improve sales productivity and efficiency across multiple functions
Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. We're committed to creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You'll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

Benefits
  • Comprehensive medical, dental, vision, life/AD&D, and disability coverage
  • Pre-tax savings/spending plans, including HSA employer contributions
  • Expanded medical coverage for gender-affirming care
  • Financial assistance for fertility (including egg-freezing), adoption, and surrogacy expenses
  • Twelve weeks of paid family bonding for birth, surrogacy, adoption, and foster placement (plus up to six to ten weeks of paid disability leave for birthing parents)
  • Free access to Udemy and Udemy Business plus a yearly stipend to spend on professional development
  • Pre-tax and Roth 401(k) plan with an employer contribution
  • Corporate charitable match for eligible nonprofits and charities
  • Flexible vacation for salaried Udemates and fifteen days per year for hourly
  • Twelve paid holidays throughout the year

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