Senior Project Manager
5 days ago
Faith Group, LLC is a leading provider of specialized technology consulting services, delivering innovative solutions to complex facility and infrastructure challenges. As a trusted partner to our clients, we help advance their projects and goals. With a national presence and client base, our firm is headquartered in St. Louis, MO, with multiple regional offices across the country.
Job SummaryWe are seeking an experienced Senior Project Manager to lead our IT projects, focusing on customer experience and engagement. The ideal candidate will have 10+ years of experience managing IT projects, specifically with a customer experience and engagement focus. Systems include IT, Communications, Physical Security, Audio-Visual, and Structured Cabling. Project types will vary from stakeholder engagement to management of new solution implementation.
Key Responsibilities- Lead and manage technology-related projects, including consulting, implementation, vendor management, cost, and schedule alignment.
- Leverage technical expertise in IT, including PMO experience, to develop technical and business-related content for reports, analysis, planning, and general project execution.
- Stay current through self-study and personal initiative on technology topics related to your expertise, including CRM, Digital Engagement, Mobile, and Web Technologies.
- Develop project plans, including scope, schedule, budget, and resource allocation, ensuring that project objectives are clearly defined and aligned with the overall business strategy.
- Create and update scopes of work, requests for proposals, request for bids, technical guides, capital funding requests, system documentation, and other technical documents as assigned.
- Identify potential project risks and develop risk mitigation plans to minimize the impact of these risks on the project's timeline, budget, and scope.
- Communicate effectively with stakeholders and manage their expectations throughout the project lifecycle.
- Coordinate and manage technology vendors supporting GOAA CX projects.
- Work closely with IT professionals, vendors, software developers, system administrators, and other subject matter experts to gather technical information.
- Coordinate and manage project resources, including personnel, equipment, and materials, to ensure that the project is completed on time, within budget, and to the required quality standards.
10+ years of experience
PMP Certification is preferred
BenefitsWe offer a comprehensive benefits package, including:
- 100% employer-paid healthcare
- 50% employer-paid spouse/domestic partner/dependent healthcare
- Dental
- Vision
- 401k Match
- Short Term Disability
- 100% employer-paid Long Term Disability
- 100% employer-paid Life Insurance
- Additional Life/ADD Insurance Available
- 15 Days of Paid Time Off (PTO)
- Flexible Spending Account (FSA)
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