Survey Researcher

3 days ago


Reston, Virginia, United States ICF Full time
Job Title: Survey Researcher

ICF is seeking a highly motivated and detail-oriented Survey Researcher to join our team. As a Survey Researcher, you will play a critical role in collecting data via telephone interviews to support vital health-focused surveys for our Federal and global health agencies.

Key Responsibilities:

  • Deliver scripted multiple-choice questions over the telephone and accurately record responses using a computer-aided telephone interviewing (CATI) system.
  • Positively engage with members of the public and remain neutral and unbiased during the phone interview.
  • Build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals.

Requirements:

  • High school diploma/GED
  • Previous call center, customer service, or collections experience strongly preferred
  • Ability to sit for long periods of time

What We Offer:

  • A dynamic and rewarding work experience
  • Opportunities for professional growth and development
  • A comprehensive benefits package

ICF is an equal opportunity employer committed to hiring regardless of any protected characteristic. We are dedicated to building an inclusive workplace that allows everyone to thrive.

Reasonable Accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. To request an accommodation, please email and we will be happy to assist.


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