User Experience Researcher

6 hours ago


Reston, Virginia, United States PTR Global Full time
Job Title: User Experience Researcher

About the Role

We are seeking a skilled User Experience Researcher to join our team at PTR Global. As a User Experience Researcher, you will play a critical role in understanding our customers' needs and developing innovative solutions to meet those needs.

Key Responsibilities

  • Collaborate with product owners and stakeholders to develop a deep understanding of business problems and advocate for user experience.
  • Create research strategies that help define and work toward product portfolio objectives and key results (OKRs).
  • Develop and conduct both quantitative and qualitative UX research methodologies, such as heuristic reviews, click tests, competitive analyses, surveys, eye tracking, remote unmoderated/moderated usability testings, user interviews, etc., to determine ease-of-use, comprehension, and satisfaction of designs and concepts.
  • Effectively present and communicate actionable insights to all levels of the organization based on research outcomes.
  • Use analytical tools (Adobe Analytics, Quantum Metric, etc.) to gather data insights that aid and supplement portfolio research strategies and help UX to better understand the complete experience of those we build products for.
  • Create, update, and own Customer Journey Maps and Service Blueprints to help product teams understand the customer pain points, gain empathy, and be customer-centric.
  • Work in a self-guided agile environment, juggle multiple meetings and projects.
  • Actively guide and benchmark product performance with quantitative UX metrics; proactively review customer feedback and find problem areas to focus on.
  • Scale UX research by building infrastructure, educating others, and contributing to ResearchOps.
  • Manage research software/hardware (including eye tracking equipment) and participant recruitment resources.

Requirements

  • 5+ years of experience in user experience research or a related field.
  • Strong understanding of user-centered design principles and methodologies.
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced environment and prioritize multiple projects and tasks.
  • Experience with analytical tools (Adobe Analytics, Quantum Metric, etc.) and research software/hardware.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced User Experience Researcher looking for a new challenge, please submit your application.



  • Reston, Virginia, United States BYO Inc Full time

    Freelance UI/UX Designer Opportunity at BYO Inc.About BYO Inc.BYO Inc. is a pioneering company dedicated to harnessing the power of AI to democratize intelligence.Job Title: Freelance UI/UX DesignerKey Responsibilities:Develop wireframes, prototypes, and high-fidelity designs for web-based user interfaces.Collaborate with cross-functional teams to gather and...


  • Reston, Virginia, United States firstPRO, Inc Full time

    UX Design Coordinator Opportunity at firstPRO, IncWe are seeking a skilled UX Design Coordinator to join our team at firstPRO, Inc. As a UX Design Coordinator, you will play a pivotal role in shaping the user experience of our Workday and ServiceNow applications.Key Responsibilities:Collaborate with cross-functional teams to understand stakeholder needs and...


  • Reston, Virginia, United States H & A Resources, LLC Full time

    Associate Director - UX Job OpportunityH & A Resources, LLC is seeking a highly skilled Associate Director - UX to join our team in Irving, TX.Key Responsibilities:Develop and communicate a clear vision for user experience, translating insights into intuitive, user-centered designs.Design seamless interactions and user flows for web, app, and kiosk...


  • Reston, Virginia, United States Keller Schroeder Full time

    We are seeking a talented UX Designer to join our team at Keller Schroeder.This is a 6-month contract opportunity for a remote UX Designer.About the Role:This experienced UX Designer will play a crucial role in defining and refining the user experience for our platform technologies and content-managed experiences within customer-facing web applications. The...


  • Reston, Virginia, United States Visionet Systems Inc. Full time

    Job Title: Director of User ExperienceJob Summary:We are seeking a highly experienced and skilled Director of User Experience to lead our global UX team. As a key member of our leadership team, you will be responsible for developing and implementing UX strategies that drive business growth and customer satisfaction.Key Responsibilities:Lead a global UX team...


  • Reston, Virginia, United States Motion Recruitment Full time

    We are seeking a skilled UX Designer to collaborate with our client, a major retail brand, in developing innovative user interfaces for their Web-based and software products.This is a fully remote position, with a preference for candidates located in Eastern time zones.Key Responsibilities:Design and develop front-end user interfaces for Web-based and...


  • Reston, Virginia, United States SECURIPORT Full time

    Job Title: Senior User Experience DesignerSecuriport LLC is a leading provider of passenger biometric recognition, immigration processing, and intelligent information reporting and management systems. We are seeking an experienced Senior User Experience Designer to join our team.Key Responsibilities:Develop innovative user interface designs for software...

  • UX Researcher

    4 weeks ago


    Reston, Virginia, United States Xyant Services Full time

    Job Title: UX Researcher - Digital ExperienceXyant Services is seeking an experienced UX Researcher to join our team. As a UX Researcher, you will be responsible for conducting research to inform the design of digital solutions that improve the employee experience.Key Responsibilities:Conduct user research to identify pain points and areas for improvement in...


  • Reston, Virginia, United States iSpace, Inc. Full time

    Job Title: UX ResearcherLocation: RemoteJob Type: Full-timeDuration: 3+ monthsJob Overview:We are seeking a skilled UX Researcher to join our team at iSpace, Inc. The ideal candidate will have 5+ years of experience in UX research with web and mobile products/apps. The successful candidate will be able to propose and execute research techniques and...

  • UX Researcher

    4 days ago


    Reston, Virginia, United States ICF International Inc Full time

    Job Title: UX ResearcherWe are seeking a talented User Experience Researcher to join our team of designers, researchers, and writers supporting clients in federal government. Our team is dedicated to building and modernizing enterprise software applications that are simple, intuitive, and satisfying, ultimately helping the federal government work better and...

  • UX Research Manager

    3 weeks ago


    Reston, Virginia, United States VeSync Full time

    Job Title: UX Research ManagerWe are seeking a highly skilled UX Research Manager to lead and manage a team of UX researchers at VeSync, a portfolio company with a growing presence in the health and wellness industry. As a UX Research Manager, you will be responsible for shaping our research strategy, driving user-centered product development, and...


  • Reston, Virginia, United States GoodLeap Full time

    Job Title: Head of Design and ResearchGoodLeap is seeking a highly skilled and experienced Head of Design and Research to lead our design team and shape the design strategy for our entire product portfolio.Key Responsibilities:Develop and implement a design vision that aligns with GoodLeap's business goals and valuesLead a team of designers and researchers...


  • Reston, Virginia, United States CTP Full time

    Job Title: User Success SpecialistLocation: Downtown Los Angeles – 3-4 days onsiteThe CompanyHeadquartered in Los Angeles, this Law Firm is a leader in the commercial real estate markets. With 240+ attorneys and a National presence, they have evolved into a full service firm offering market leading solutions across a myriad of industries and verticals. As...


  • Reston, Virginia, United States Duckie (YC W24) Full time

    About DuckieWe're a fast-growing YC startup building the world's best AI customer support assistant for B2B software companies. Our goal is to create a seamless user experience through advanced AI foundations and deep product and engineering knowledge integrations.The RoleWe're seeking a founding engineer to join our team in San Francisco. This is a unique...


  • Reston, Virginia, United States Leidos Full time

    Job Title: End User Services Practice LeaderLeidos is seeking an experienced End User Services Practice Leader to join our Digital Modernization Sector. As a key member of our team, you will be responsible for driving the growth and success of our End User Services Practice Area.Key Responsibilities:Develop and execute a robust End User strategy aligned with...


  • Reston, Virginia, United States People Tech Group Inc Full time

    UI Engineer RoleAt People Tech Group Inc, we are seeking a skilled UI Engineer to join our team.Key Responsibilities:Design and develop user interfaces for web and mobile applications using React JS and modern front-end development practices.Collaborate with cross-functional teams to integrate UI components with backend services and APIs.Implement state...

  • AI Research Scientist

    2 weeks ago


    Reston, Virginia, United States BackOps AI Full time

    Join Our Team as a Founding AI Research EngineerWe are a cutting-edge AI company seeking a talented Founding AI Research Engineer to help shape the future of AI technology. If you're passionate about building scalable and reliable AI solutions, we'd love to meet you.About YouWe're looking for individuals who:Are passionate about pushing the boundaries of AI...


  • Reston, Virginia, United States Barrington James Full time

    Contract OpportunityBarrington James is seeking a Clinical Research Coordinator to join our client in multiple locations within Michigan.This is a 3-6 month contract opportunity, ideal for building a professional relationship with the client and growing into other positions within the Clinical Research world.Requirements:2+ years of experience preferably as...

  • Software Engineer

    3 days ago


    Reston, Virginia, United States Veros Technologies, LLC Full time

    Job OverviewVeros Technologies, LLC is seeking a skilled Software Engineer to join our team. As a key member of our software development team, you will be responsible for designing, developing, and testing software and tools that meet the highest standards of technical excellence.The ideal candidate will have a strong background in software engineering, with...


  • Reston, Virginia, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled Sr. End User Support Technician to join our team at Apex Systems. As a key member of our IT support team, you will be responsible for providing top-notch technical support to federal and contractor staff, ensuring the highest level of customer satisfaction and technical proficiency.Key ResponsibilitiesProvide...