Customer Service Representative

7 days ago


Spring Valley, California, United States Public Storage Full time
Unlock Your Career Potential

At Public Storage, we're the self-storage industry leader, and we're looking for talented individuals to join our team. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

We're seeking a motivated and customer-focused individual to work independently at multiple locations, assessing customer storage needs and making suggestions to drive sales. You'll be responsible for daily storage unit inspections, auditing cash drawers, and making bank deposits. Your excellent communication skills will help you keep customers current with payments and make reminder and collection calls when required.

What You'll Do

* Assess customer storage needs and make suggestions to drive sales
* Conduct daily storage unit inspections to ensure inventory and availability
* Audit cash drawers and make bank deposits
* Keep customers current with payments and make reminder and collection calls when required

What We Offer

* Competitive hourly rate of $15.50
* Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
* Total Rewards package, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
* Company-paid life, accidental death insurance, and exclusive vendor discounts
* Mileage reimbursement for work-related travel
* On-site company housing available at many locations (performance and tenure required)
* Performance-based bonuses for Property Managers

Requirements

* 1+ year of customer service experience in a sales environment
* Valid driver's license and reliable vehicle for work-related travel
* Ability to lift/move items weighing up to 35 pounds and spend up to 50% of time in outdoor environments

Why Join Us?

Public Storage is a Great Place to Work, recognized by the Great Place to Work Institute. Our employees have voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Join our team and be part of the self-storage industry's #1 team

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