Biomedical Equipment Specialist

3 days ago

Tampa, Florida, United States GE Healthcare Full time
Job Summary

We are seeking a highly skilled Biomedical Technician II to join our team at GE Healthcare. As a Biomedical Technician II, you will be responsible for evaluating, diagnosing, and performing repairs on complex biomedical equipment, ensuring customer satisfaction through Service Excellence.

Key Responsibilities
  • Evaluate complex biomedical equipment issues and implement appropriate repairs.
  • Perform planned maintenance, safety, and environmental inspections, and maintain effective customer relations.
  • Follow and guide others as needed regarding GE policies, procedures, hospital protocol, and complete necessary documentation.
  • Effectively communicate and partner with teammates and colleagues.
  • Establish and engage in proactive daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Implement GE/customer facility contract, supporting business goals and objectives.
  • Lead, instruct, and assist technicians on basic and complex repairs and resolution.
  • Work as a member of a local team to provide efficient service delivery to all accounts within assigned area.
  • Share on-call/pager responsibility.
  • Document all repair actions and submit reports/summaries according to schedule.
  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.
  • Maintain approved parts inventory.
  • Manage vendors' service delivery processes in compliance with GE policies, as instructed.
Requirements
  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 2+ years of experience servicing medical equipment.
  • OR equivalent military education and 2+ years of experience servicing electrical or mechanical equipment.
  • OR High School Diploma/GED and 4+ years of experience servicing medical equipment.
  • Analytical and communication skills with the ability to communicate technical issues to the customer in an easy-to-understand manner.
Preferred Qualifications
  • Certified Biomedical Electronics Technician (CBET) desired.
  • Experience interpreting schematic diagrams and performing effective repair and planned maintenance on basic biomedical or electronic equipment.
  • Experience in a hospital setting.
  • Experience interfacing with both internal team members and external customers as part of a solution-based service process.
  • Change agent and process-oriented.
  • Strong knowledge of electronic digital circuitry and understanding of electronic and electro-mechanical devices.
  • Experience developing and maintaining good customer relations.
  • Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).
GE Healthcare Values

At GE Healthcare, we value diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work. We believe that a diverse and inclusive workplace is essential to driving innovation, improving patient outcomes, and delivering exceptional customer service.

Relocation Assistance

GE Healthcare offers relocation assistance to support our employees in their career development and growth. We understand that relocation can be a significant challenge, and we are committed to providing support to help our employees and their families adjust to their new location.

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