Computer Systems Technician
5 days ago
We are seeking a skilled Computer Systems Technician to join our team at PCI Federal Services. This is an exciting opportunity for individuals who enjoy working in a fast-paced, dynamic environment and are passionate about staying up-to-date with the latest technologies.
The successful candidate will be responsible for providing technical assistance to computer system users, performing complex problem determination and resolution, and assisting in supporting end-users both onsite and remote. The ideal candidate will possess a strong understanding of computer systems, networking, and IT infrastructure, as well as proficiency in troubleshooting hardware and software issues.
**Key Responsibilities:**
- Provide technical support to users via phone, email, or in-person
- Perform routine tasks using experience and judgment
- Assist in managing and troubleshooting network devices, including routers, switches, and firewalls
- Resolve or dispatch trouble reports to the appropriate team member
**Requirements:**
- Bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience)
- CompTIA A+ certification (or equivalent)
- Strong understanding of computer systems, networking, and IT infrastructure
- Familiarity with Windows, macOS, iOS, and Android operating systems
**Estimated Salary:** $64,000 - $84,000 per year
**Benefits:** Opportunities for professional growth and development, a collaborative work environment, and a competitive compensation package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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