Collections Specialist

5 days ago


Bethesda, Maryland, United States Randstad Full time
Job Title: Collections Specialist

We are seeking a highly skilled and experienced Collections Specialist to join our team at Randstad. This is a fantastic opportunity for a professional with a strong background in collections and customer service to take on a challenging role in Bethesda, Maryland.

Key Responsibilities:
  • Ensure timely and efficient collection of outstanding customer balances through effective communication and negotiation.
  • Communicate with external customers on collection issues, including making calls and sending correspondence, in a fast-paced and goal-oriented environment.
  • Work with the collections team to identify and execute the best methods for resolving delinquent accounts.
  • Handle customer service tasks related to collections, such as processing refunds, reviewing account adjustments, and addressing discrepancies or short payments.
  • Resolve customer disputes related to outstanding balances and reconcile payment issues.
Requirements:
  • 1 year of experience in collections or a related field.
  • Excellent communication and negotiation skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and organizational skills.
What We Offer:

At Randstad, we offer a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution. We are an equal opportunity employer and welcome applications from diverse candidates.



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