Surgical Scheduling Coordinator

4 days ago


MD United States University of Maryland Medical System Full time

Job Summary

Under the supervision of the Front Office Supervisor and Business Operations Manager, the Surgical Scheduling Coordinator performs administrative duties and is responsible for scheduling surgical procedures. This role coordinates with the Surgery Center and anesthesia for appropriate utilization and staffing for the upcoming schedule. The coordinator utilizes the Centricity scheduling system for operations within Surgical Services and acts as a liaison between UM Capital Region Health and/or the surgery center personnel to facilitate scheduling procedures.

Key Responsibilities

  • Schedules interventional procedures and arranges for specialty equipment and services.
  • Completes required authorizations and referrals for services as needed.
  • Gives routine instructions to customers when scheduling appointments or procedures.
  • Processes registration for patients and verifies insurance.
  • Tracks receipt of written orders for tests on outpatients and follows through on obtaining written orders.
  • Observes patients waiting for procedures and assists with basic patient care when needed.

Additional Responsibilities

  • Collects co-pays from patients as required.
  • Registers patients checking in.
  • Assists the department as needed with clerical duties.
  • Provides telephone support for the department.

Requirements

  • High school diploma or GED required.
  • One year of medical office experience involving basic computer use and application of office procedures required. One year experience in scheduling, insurance verification, and advanced computer use is preferred.

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