Pet Groomer
3 weeks ago
We are seeking a skilled Pet Groomer to join our team at Tractor Supply Company. As a Pet Groomer, you will be responsible for providing exceptional grooming services to dogs, using your knowledge of canine characteristics and grooming styles and techniques.
Key Responsibilities- Deliver world-class customer satisfaction by providing personalized grooming services to dogs.
- Answer phone calls and schedule appointments in a timely and efficient manner.
- Assist in generating business by calling existing and new customers, scheduling appointments, and following up with reminders.
- Book appointments and greet pets as they arrive, ensuring a welcoming and safe environment.
- Report any accidents or injuries to the Store Manager promptly and follow established safety procedures.
- Follow established bathing and grooming procedures to ensure high-quality services.
- Clean ears, clip nails, and perform other necessary services to maintain the health and well-being of dogs.
- Adhere to customer instructions for clipping patterns and styles.
- Clip dog hair according to determined patterns, using electric clippers, combs, and shears.
- Comb and shape dogs' coats to achieve a clean and polished look.
- Talk to dogs in a calm and soothing manner to reduce stress and anxiety.
- Complete and maintain customer and company forms accurately and efficiently.
- Properly and completely fill out required grooming forms to ensure compliance with company standards.
- Observe and adhere to all safety rules and procedures to maintain a safe working environment.
- Sweep, vacuum, clean, and sanitize cages, tubs, and other areas as needed to maintain high standards of cleanliness.
- Assist in store operations as needed, including restocking shelves and maintaining equipment.
- Minimum of 1 year of experience grooming or styling pets, with a strong understanding of canine characteristics and grooming styles.
- Ability to work with dogs and cats, and provide exceptional customer service.
- Must be able to read, write, and count accurately to complete all documentation.
- Ability to operate and use all grooming tools and equipment, including bathing tubs, brushes, steel combs, barber shears, scissors, clippers, driers, and bathing products.
- Ability to communicate effectively with customers and team members.
- Display compassion and empathy when working with animals.
- Exhibit attention to detail and ability to work in a fast-paced environment.
- Ability to lift and carry pets weighing up to 50 pounds.
- Work varied hours, including days, nights, and weekends, as business needs dictate.
- Stand and walk for long periods of time, and safely work around pets and their waste.
The working environment is favorable, with moderate noise levels. Exposure to wet conditions, particularly when bathing dogs, is common. The role requires working with cats and dogs of all sizes, breeds, and temperaments, as well as exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
Physical Requirements- Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
- Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
- Ability to frequently move around the salon to groom animals, clean, and maintain the area.
- Ability to utilize grooming instruments, including shears and dryers.
- Ability to frequently lift or reach merchandise overhead.
- Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment.
- Ability to constantly operate store equipment, such as computers, cash registers, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
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