Care Coordinator
7 hours ago
At Grace Healthcare Services, we are dedicated to advancing the quality of hospice care in the communities we serve. We are seeking a skilled and compassionate Care Coordinator to join our team.
The Care Coordinator will play a vital role in the referral process, ensuring seamless communication with clients, patient/family members, staff, and other stakeholders. This position requires excellent communication and organizational skills, as well as the ability to handle multiple tasks and prioritize responsibilities.
Key Responsibilities:
- Presents a positive, professional image of the organization on the phone and in all interactions
- Processes and documents all new referrals
- Contacts Community Representatives as soon as a referral is received
- Alerts Clinical Director or designee when admission is going to take place
- Contacts referral source to update on the intake process
- Ensures compliance by following up and tracking patients who are skilled and date coming off of skilled care, receipt of consents, missing consents, Initial Plans of Care, Physician Certifications & Revocations, and other missing admission paperwork
Requirements:
- High school graduate or equivalent
- Three years relevant prior work experience
- Excellent communication and organizational skills
- Computer literate in Word, Excel, and PowerPoint
- Able to handle multiple tasks
- Good typing skills
- Excellent telephone skills and professionalism
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