Senior Pharmacy Technician

1 month ago


Moline, Illinois, United States UnitedHealth Group Full time
Optum Career Opportunity

As a Senior Pharmacy Technician at Optum, you will play a vital role in delivering care and improving health outcomes for millions of people worldwide. Our team is dedicated to connecting individuals with the care, pharmacy benefits, data, and resources they need to thrive.

Key Responsibilities:

  • Interpret and process prescriptions, ensuring accuracy and efficiency.
  • Contribute to team motivation and drive engagement through positive interactions and a collaborative approach.
  • Assist with operations support, training, and process improvements to enhance overall performance.
  • Update Standard Operating Procedures (SOPs) and team content to reflect best practices and industry standards.
  • Handle inbound and outbound member/patient calls, providing exceptional customer service and support.
  • Prepare and scan documents, verify member/patient data, and submit prescription orders in the computer system.
  • May contact members/patients/providers to validate data, request payment information, and establish priority of order or delivery details.
  • Apply knowledge and skills to a range of moderately complex activities, demonstrating great depth of knowledge and skills in own function.
  • Act as a technical resource to others in own function, proactively identifying solutions to non-standard requests and solving moderately complex problems on own.
  • Work with the team to solve complex problems, plan, prioritize, organize, and complete work to meet established objectives.
  • Provide an exceptional customer experience with every interaction, providing a holistic approach to case management by completing duties for each customer assigned.

Requirements:

  • High School Diploma/GED (or higher)
  • Active and unrestricted State NHA CpHT license OR Nationally Certified Pharmacy Technician license via EXCPT OR PTCB without restrictions OR the ability to obtain one of the listed licenses prior to start date
  • 2+ years of experience as a Pharmacy Technician
  • Ability to work in office at designated location Monday – Friday between the hours of 7:00 AM - 6:00 PM CST (40 hours per week)

About UnitedHealth Group:

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Equal Employment Opportunity:

UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Drug-Free Workplace:

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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