Front of House Representative

2 days ago


Santa Monica, California, United States lephante Full time
Elephante Front of House Representative Job Description

We are seeking a highly skilled and confident Front of House Representative to join our team at Elephante. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service and creating a memorable experience for our guests.

Job Summary: Our ideal candidate will have excellent communication skills, strong interpersonal skills, and the ability to work effectively in a team environment. If you are a results-driven and customer-focused individual who excels in fast-paced environments, we encourage you to apply.

About Us: At Elephante, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our customers. We are committed to providing a unique dining experience that transports our guests from Los Angeles to the Southern Mediterranean.

Key Responsibilities:

  • Adhere to all appearance standards as outlined in the Employee Handbook.
  • Anticipate and accommodate guest needs.
  • Maintain the general cleanliness and orderliness of the entrance area.
  • Ensure compliance of all sanitation standards according to the Department of Health and company guidelines.
  • Actively seat guests at the assigned tables directed by the Maitre D'.
  • Assist with answering guest inquiries.
  • Assist with coat check and other belongings (where applicable).
  • Assist with setting up front desk area, performs side-work and other opening/closing procedures as directed by management.
  • Ensure that all appropriate menus are printed and ready for service.
  • Collect menus throughout venue during shift.
  • Report all breakage, damage of equipment or furniture immediately to management.
  • Attend and participates in daily pre-service meetings, training sessions or departmental meetings.
  • Posses a positive and professional attitude.
  • Demonstrate knowledge of Company, its partners and supporting hotel environments.
  • Work as part of a team and provides help and support to all fellow team members.

Requirements:

  • Company in-venue host training.
  • Previous hospitality experience.
  • Previous host experience.
  • Experience in a high-volume restaurant/nightclub/lounge.
  • Must be able to stand, lift and bend for extended periods of time.
  • Must be able to bend and lift to 50 lbs.
  • Role may include job duties or tasks requiring repetitive motion.
  • Exposure to hot kitchen elements or cleaning materials.
  • Must be able to work and remain focused in a fast-paced and ever-changing environment.
  • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Salary: $17.27 - $18.00 per hour DOE.



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