Front of House Representative
2 days ago
We are seeking a highly skilled and confident Front of House Representative to join our team at Elephante. As a key member of our front-of-house staff, you will be responsible for delivering exceptional service and creating a memorable experience for our guests.
Job Summary: Our ideal candidate will have excellent communication skills, strong interpersonal skills, and the ability to work effectively in a team environment. If you are a results-driven and customer-focused individual who excels in fast-paced environments, we encourage you to apply.
About Us: At Elephante, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our customers. We are committed to providing a unique dining experience that transports our guests from Los Angeles to the Southern Mediterranean.
Key Responsibilities:
- Adhere to all appearance standards as outlined in the Employee Handbook.
- Anticipate and accommodate guest needs.
- Maintain the general cleanliness and orderliness of the entrance area.
- Ensure compliance of all sanitation standards according to the Department of Health and company guidelines.
- Actively seat guests at the assigned tables directed by the Maitre D'.
- Assist with answering guest inquiries.
- Assist with coat check and other belongings (where applicable).
- Assist with setting up front desk area, performs side-work and other opening/closing procedures as directed by management.
- Ensure that all appropriate menus are printed and ready for service.
- Collect menus throughout venue during shift.
- Report all breakage, damage of equipment or furniture immediately to management.
- Attend and participates in daily pre-service meetings, training sessions or departmental meetings.
- Posses a positive and professional attitude.
- Demonstrate knowledge of Company, its partners and supporting hotel environments.
- Work as part of a team and provides help and support to all fellow team members.
Requirements:
- Company in-venue host training.
- Previous hospitality experience.
- Previous host experience.
- Experience in a high-volume restaurant/nightclub/lounge.
- Must be able to stand, lift and bend for extended periods of time.
- Must be able to bend and lift to 50 lbs.
- Role may include job duties or tasks requiring repetitive motion.
- Exposure to hot kitchen elements or cleaning materials.
- Must be able to work and remain focused in a fast-paced and ever-changing environment.
- Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
Salary: $17.27 - $18.00 per hour DOE.
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