Field Service Engineer

5 days ago


Brooklyn, New York, United States Danaher Corporation Full time
Beckman Coulter Diagnostics: A Leader in Diagnostic Solutions

At Beckman Coulter Diagnostics, we are committed to advancing and optimizing the laboratory to move science and healthcare forward. Our team is dedicated to providing innovative diagnostic solutions that address the world's biggest health challenges.

Job Summary

We are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for supporting the needs of our clients, which directly impacts patient health and overall well-being. You will be part of our Service Organization located in New York City, covering a service territory around the Bronx, Brooklyn, Manhattan, Queens, and Staten Island.

Key Responsibilities
  • Troubleshoot, install, and maintain Beckman Coulter equipment, including Chemistry, Immunoassay, and Laboratory Automation product lines.
  • Provide excellent and efficient service to Beckman Coulter's customers, including technical training on products.
  • Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
  • Utilize business systems such as OBI, SalesForce, and SharePoint for Service Call Planning and advancing team goals.
  • Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
Requirements
  • Associate degree preferred in technical, biomedical engineering, instrumentation, electrical engineering, or related field.
  • 1+ year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
  • Ability to travel Monday-Friday 80% within assigned territory with periodic travel to other areas/overnight.
  • Valid driver's license with an acceptable driving record.
  • Ability to lift, lower, and carry up to 50 lbs. unassisted.
What We Offer

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. This role is also eligible for a bonus. We are committed to designing a better, more sustainable workforce and recognize the benefits of flexible, remote working arrangements for eligible roles.

This job is eligible for a remote work arrangement, and additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.



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