Tire and Car Service Supervisor

1 week ago


Stow, Ohio, United States Conrad's Tire Express and Total Car Care Full time

Job Title: Tire and Car Service Supervisor

Estimated Salary: $50,000 - $65,000 per year

We are seeking a highly skilled Tire and Car Service Supervisor to join our team at Conrad's Tire Express and Total Car Care. As a key supervisor, you will be responsible for leading the tire and car service team to achieve customer satisfaction, team member retention, and upholding Conrad's image and reputation.

Key Responsibilities:

  • Supervise the tire and car service team
  • Provide superior customer service levels that exceed customer expectations
  • Build a loyal customer base by establishing trusting relationships based on integrity and fairness
  • Perform location maintenance, including cleanliness, equipment repair, and quality control
  • Manage everyday operations, including deposits, inventory, and cashier machine functionality
  • Handle customer complaints, employee conflicts, and daily operational problems in a fair and consistent manner
  • Learn and understand performance data to make informed decisions to increase productivity
  • Reach established monthly goals

Requirements:

  • High school diploma or equivalent
  • Six months to one year of related experience and/or training
  • Repair/maintenance, sales, customer service, and branch management operation knowledge and skills

Benefits:

  • A competitive salary range of $50,000 - $65,000 per year
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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