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Customer Experience Ambassador

3 weeks ago


Germantown, Wisconsin, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate Professional. In this role, you will be responsible for providing exceptional service to our members, ensuring their shopping experience is positive and memorable. This includes assisting with purchases, processing transactions, and resolving member issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service by acknowledging members, identifying their needs, and offering assistance with purchasing decisions.
  • Process member purchases, handle payments, and operate cash registers accurately and efficiently.
  • Resolve member issues and concerns promptly and professionally, demonstrating a commitment to excellence and member satisfaction.
Requirements:

To be successful in this role, you must have excellent communication skills, be able to work in a fast-paced environment, and possess a strong ability to multitask and prioritize tasks effectively.

Salary and Benefits:

The estimated hourly wage for this position is $19.50-$24.50 per hour, depending on location and qualifications. Additionally, Sam's Club offers a range of benefits, including health insurance, 401(k) matching, paid time off, and more.