Dispatch Operations Specialist

5 days ago


West Chester, Pennsylvania, United States Signature HVAC LLC Full time
Company Overview

Signature Plumbing, Heating & Air Conditioning is a leading provider of home service solutions in the West Chester, PA area. We pride ourselves on delivering exceptional service and building long-term relationships with our customers.

Compensation

The annual salary for this position ranges from $50,000 to $70,000, depending on experience and qualifications.

Job Duties

In this role, you will be responsible for:

  • Coordinating home service requests and communicating with customers
  • Managing technician schedules and dispatch operations
  • Monitoring and reporting on KPIs to ensure optimal performance
Qualifications
  • 2+ years of experience in home service dispatching or a related field
  • Strong understanding of business operations and customer service principles
  • Ability to work independently with minimal supervision


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