Concierge and Check-in Specialist

6 hours ago


Fort Lauderdale, Florida, United States Residence Inn by Marriott Full time

Job Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Residence Inn by Marriott. As a key member of our front desk team, you will be responsible for providing exceptional customer service, processing guest transactions, and maintaining accurate records.

Duties and Responsibilities:

  • Check guests in and out, handle room assignments, and address any issues that may arise during their stay
  • Process guest transactions, including payment processing and room charges
  • Maintain accurate records and files, including guest information and transaction data
  • Collaborate with other hotel departments to ensure smooth operations
  • Uphold hotel policies and procedures to ensure guest satisfaction

Requirements: To be successful in this role, you must have excellent communication skills, be able to work independently and as part of a team, and have basic math skills. You must also be able to maintain accurate records and files, and have a positive attitude and commitment to delivering exceptional customer service.

Salary Range: The salary for this role is $25-$30 per hour, based on experience.



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