Concierge Services Representative

2 days ago


Fort Lauderdale, Florida, United States FirstService Residential Full time
Job Overview:
As a Front Desk Agent at FirstService Residential, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for residents and visitors. This role is perfect for individuals who thrive in fast-paced environments and possess excellent communication and time management skills.

Key Responsibilities:
  • Greet and direct residents, guests, and invitees with a warm smile and a helping hand.
  • Efficiently manage guest check-in and check-out processes, maintaining accurate records and forms.
  • Demonstrate unwavering dedication to customer satisfaction, addressing complaints and resolving issues promptly and professionally.

Requirements:
To excel in this role, you should possess strong interpersonal and problem-solving skills, be able to multitask with ease, and maintain a calm demeanor in high-pressure situations. Our ideal candidate will have previous experience in customer-facing roles or similar industries.

What We Offer:
In return for your hard work and dedication, we offer an attractive salary range of $45,000 - $55,000 per annum, depending on experience.

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