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Office Manager

2 months ago

Lakeland, Florida, United States Ace Handyman Services Lakeland Full time
Job Title: Office Manager

We are seeking a highly organized and detail-oriented Office Manager to join our team at Ace Handyman Services Lakeland. As an Office Manager, you will be responsible for facilitating customer interactions, coordinating schedules, and ensuring smooth daily operations.

Key Responsibilities:
  • Respond to customer inquiries and provide information on services and pricing
  • Coordinate schedules and material ordering for multiple craftsmen and projects
  • Utilize dispatching and schedule management software to optimize operations
  • Return customer calls and follow up with past customers to ensure satisfaction
  • Ensure that all craftsmen follow standardized service paths and internal administrative processes
  • Perform paperwork and filing duties
  • Assist in solving operational issues to ensure a smooth customer journey
Requirements:
  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience
  • Comfortable with sales and customer service
  • Adaptive to technology and able to learn new software
  • Strong communication and interpersonal skills
  • Excellent office management skills and multitasking abilities
  • Solid typing skills and ten-key skills
What We Offer:
  • Competitive pay ranging from $15-$22 per hour (based on experience level)
  • Health insurance
  • Aflac
  • Vacation
  • Performance bonuses
  • Cell phone reimbursement
  • Company credit card
  • Advancement and growth opportunities

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.