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Care Coordinator: Case Manager

2 months ago

Costa Mesa, California, United States LHH Recruitment Solutions Full time
Job Title: Care Coordinator: Case Manager

Join our team as a Care Coordinator: Case Manager and play a crucial role in helping clients overcome homelessness. As a key member of our team, you will guide clients through various stages of homelessness, from street outreach and interim housing to transitional and permanent housing.

Key Responsibilities:
  • Client Support: Assist clients through all phases of homelessness, providing individualized support to help them address their strengths, barriers, health needs, and housing goals.
  • Service Coordination: Help clients navigate healthcare, social services, and support systems, developing and implementing a comprehensive care plan that includes housing and health outcomes.
  • Assessment & Planning: Conduct intake assessments and create Individualized Service Plans (ISP) addressing housing goals, income maintenance/increase, and other personal objectives such as medical, mental health, substance use, financial resources, vocational, and social support needs.
  • Resource Connection: Provide referrals and link clients to resources that support their ISP goals, completing program-specific assessments and performing a 90-day review to evaluate progress and adjust plans as needed.
  • Documentation & Compliance: Maintain accurate and timely case file notes and client records in accordance with program and organizational policies, ensuring all required documents are current and complete.
  • Collaboration & Teamwork: Work effectively with colleagues, participants, and stakeholders to achieve team goals, fostering positive working relationships and recognizing the contributions of others.
  • Communication: Clearly and effectively convey information to individuals and groups, both verbally and in writing, to ensure understanding and engagement.
  • Critical Thinking & Problem Solving: Analyze and evaluate information to make informed decisions that achieve desired outcomes, addressing issues with logical reasoning and sound judgment.
  • Ethics & Boundaries: Uphold ethical and professional standards, demonstrating honesty and integrity while maintaining professional boundaries.
  • Driving: Travel as needed to meet clients and access resources, an essential function of this position.
Qualifications:
  • Proven experience in case management or a related field.
  • Strong understanding of homelessness and the services required to address it.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a team environment.
  • Proficient in critical thinking and problem-solving.
  • Commitment to maintaining ethical standards and professional boundaries.
  • Valid drivers license and reliable transportation.
Benefit Offerings:

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.

Available paid leave may include Paid Sick Leave, where required by law, any other paid leave required by Federal, State, or local law, and Holiday pay upon meeting eligibility criteria.

Pay Details: $21.00 to $28.00 per hour

Search Managed by: Jessica Roberts

Equal Opportunity Employer/Veterans/Disabled