Shift Lead Full Time
5 days ago
We are seeking a highly motivated and customer-focused Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will play a key role in ensuring the smooth operation of our fitness center, providing exceptional customer service, and supporting the management team in achieving our goals.
Key Responsibilities- Customer Service: Provide warm and welcoming service to members, prospective members, guests, and employees, ensuring a positive experience at our club.
- Staff Leadership: Support the management team by providing peer leadership, training, and coaching to staff members to achieve superior customer service standards.
- Club Operations: Assist in managing projects and deadlines, ensuring the club is clean, orderly, and well-maintained.
- Front Desk Activities: Answer phones, check members into the system, assist with new member sign-ups, and communicate updates and events to members and guests.
- Account Management: Oversee updates to member accounts, including new membership cards, address changes, EFT changes, and billing or payment questions.
- 6-12 months of customer service experience, preferably in the fitness industry.
- High school diploma/GED equivalent required.
- Basic computer proficiency with an eye for accuracy.
- Punctuality and reliability are essential.
- Exceptional customer service skills, with the ability to interact positively and professionally with members and coworkers.
- Strong listening and problem-solving skills, with the ability to empathize and demonstrate diplomacy in all interactions.
Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.
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Shift Lead Full Time
1 week ago
Tampa, Florida, United States Planet Fitness Full timeJob Title: Shift Lead Full TimeWe are seeking a highly motivated and experienced Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will play a key role in ensuring the smooth operation of our club, providing exceptional customer service, and supporting the management team in achieving our goals.Key Responsibilities:Staff Leadership: Provide...
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Shift Lead Full Time
1 month ago
Tampa, Florida, United States Planet Fitness Full timeJob Title: Shift Lead Full TimeWe are seeking a highly motivated and experienced Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will play a key role in ensuring the smooth operation of our fitness club, providing exceptional customer service, and supporting the management team in achieving our goals.Key Responsibilities:Staff Leadership:...
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Shift Lead Full Time Position
2 weeks ago
Tampa, Florida, United States Planet Fitness Full timeJob Title: Shift Lead Full TimeWe are seeking a highly motivated and experienced Shift Lead to join our team at Planet Fitness. As a Shift Lead, you will play a key role in ensuring the smooth operation of our fitness center, providing exceptional customer service, and leading a team of staff members.Key Responsibilities:Provide leadership and guidance to...
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Shift Lead Position
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Tampa, Florida, United States Vista Enterprises Full timeUnlock Your Leadership Potential as a Shift Lead at Five GuysAre you a natural-born leader with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you!About the RoleAs a Shift Lead at Five Guys, you'll be responsible for leading a team of...
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Lead Material Handler 2nd Shift Part Time
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Java Full Stack Lead with Angular Expertise
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