Operations Manager

2 weeks ago


Rancho Cucamonga, California, United States Cut N Dry Restoration Full time
About Cut N Dry Restoration

Cut N Dry Restoration is a reputable local company that values its employees' contributions and provides a supportive work environment. As a full-time Operations Manager, you will be responsible for overseeing the client care coordinators and serving as the first point of contact for our customers.

Key Responsibilities
  • Ensure that customer needs are met and complaints are addressed and resolved
  • Work with the team to collect and pass on required information to other teams involved in the project
  • Ensure that all personnel are compliant with program and company regulations
  • Find and develop talent for the team and ensure that the right people are in the appropriate roles
Requirements
  • High school diploma or equivalent
  • 2+ years of experience in customer service and collections
  • 2+ years of account management experience
  • 2+ years in a management role
What We Offer

We offer a competitive wage of $23 - $28 per hour depending on experience, with opportunities for growth, overtime availability, and incentive pay. Our customer care team also enjoys great benefits, including medical, dental, vision, life insurance, a 401(k) plan, vacation pay, sick pay, and competitive bonus incentives.

Location

Our office is located in Rancho Cucamonga, CA 91730.


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