Rental Operations Manager
1 month ago
We are seeking a highly organized and experienced Rental Operations Manager to oversee and optimize all aspects of the rental operations, ensuring efficient, cost-effective, and high-quality service delivery.
Key Responsibilities:- Oversee daily operations of the rental equipment division, including logistics, scheduling, and equipment availability.
- Ensure that rental equipment is properly maintained, inspected, and serviced to meet safety and quality standards.
- Manage and optimize inventory control, tracking incoming and outgoing rental units, and minimizing downtime.
- Collaborate with the sales and customer service teams to ensure timely and accurate fulfillment of rental agreements and customer orders.
- Develop and implement operational strategies to improve efficiency, reduce costs, and enhance the overall customer experience.
- Monitor and report on key performance indicators (KPIs) for rental operations, ensuring that all targets for productivity, profitability, and customer satisfaction are met.
- Lead, train, and motivate the operations team to achieve operational excellence and promote a culture of continuous improvement.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Manage vendor relationships for parts, maintenance services, and equipment procurement.
- Address and resolve customer issues related to rental operations in a timely and professional manner.
- Proven experience in rental operations management, preferably within the industrial equipment or construction rental industry.
- Excellent organizational, leadership, and problem-solving skills.
- Ability to manage and lead a team in a fast-paced, high-demand environment.
- Strong communication and interpersonal skills to interact with customers, vendors, and internal teams.
- Proficient in inventory management software, rental management systems, and other relevant tools.
- Knowledge of industry regulations, safety standards, and compliance requirements.
- Bachelor's degree in business, operations management, or a related field is preferred, but not required.
- Competitive salary
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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