Resident Experience Manager
4 days ago
We are seeking a compassionate and experienced Resident Experience Manager to join our team at Fieldstone at Chester Springs. As a key member of our community, you will be responsible for creating a warm and welcoming environment for our residents and their families.
Key Responsibilities:- Provide exceptional customer service to residents and their families, addressing inquiries and resolving concerns in a timely and courteous manner.
- Develop relationships with residents to understand their unique needs, preferences, and abilities, providing personalized support and assistance as needed.
- Manage the move-in process, coordinating with other departments to ensure a smooth transition for residents.
- Facilitate the scheduling of resident assessments and maintain an open dialogue with residents and their families to ensure their needs are met.
- Oversee the reception team, ensuring the reception area maintains a welcoming atmosphere and operates efficiently.
- Provide guidance, training, and support to ensure the delivery of high-quality services throughout the community.
- Collaborate with corporate support to shape the community's standards and contribute to the development of best practices in senior living.
- Bachelor's Degree in Gerontology, Social Work, Healthcare Administration, Hospitality, or a related field.
- Previous experience working in a senior living community or similar environment, with demonstrated success in customer service, resident engagement, leadership, and team management.
- Strong interpersonal skills, with the ability to build rapport and communicate effectively with seniors, families, and staff members.
- Excellent organizational and leadership abilities, with the capacity to manage multiple priorities and supervise a team.
- Understanding of the physical, emotional, and cognitive needs of seniors, along with sensitivity to diverse backgrounds and experiences.
- Knowledge of regulatory requirements and safety protocols relevant to senior living communities.
- Competitive pay and comprehensive benefits package.
- Generous PTO package, including your birthday as a paid holiday.
- Medical, dental, and vision insurance.
- 401k with company match.
- Employee assistance program.
We are a family-owned and operated management company, committed to creating best-in-class communities for seniors. Our mission is to deliver trust, compassion, and responsibility to better the lives of those who live in our communities. If you are a compassionate and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Resident Experience Manager
4 weeks ago
Chester Springs, Pennsylvania, United States Fieldstone at Chester Springs Full timeJob Title: Resident Experience ManagerWe are seeking a compassionate and experienced Resident Experience Manager to join our team at Fieldstone at Chester Springs. As a key member of our community, you will be responsible for creating a warm and welcoming environment for our residents and their families.Job Summary:The Resident Experience Manager will...
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Resident Assistant/Caregiver
2 days ago
Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob Title: Resident Assistant/CaregiverLocation: Chester Springs, PAJob ID: 27742669Other Location: Chester Springs, PA, 19425Description: Are you a compassionate and dedicated caregiving professional with previous senior living, long-term care, or skilled nursing experience?Fieldstone at Chester Springs – the area's premier senior living community is...
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Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob Title: Fieldstone at Chester Springs Resident Assistant/CaregiverAre you a compassionate and dedicated caregiving professional with previous senior living, long-term care, or skilled nursing experience? Fieldstone at Chester Springs, a premier senior living community, is seeking a Resident Assistant/Caregiver who is committed to delivering high-quality,...
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Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob Title: Fieldstone at Chester Springs Resident Assistant/CaregiverLocation: Chester Springs, PAJob ID: Other Location: Chester Springs, PA, 19425Description: Are you a compassionate and dedicated caregiving professional with previous senior living, long-term care, or skilled nursing experience? Fieldstone at Chester Springs – the area's premier senior...
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Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob Title: Resident Assistant/CaregiverLocation: Chester Springs, PAJob ID: Other Location: Chester Springs, PA, 19425Description: Are you a compassionate and dedicated caregiving professional with previous senior living, long-term care, or skilled nursing experience? Fieldstone at Chester Springs, a premier senior living community, is seeking resident...
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Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob OverviewJob Title: Fieldstone at Chester Springs Resident Assistant/CaregiverLocation: Chester Springs, PAJob ID: 27742669Job Summary: We are seeking a compassionate and dedicated Resident Assistant/Caregiver to join our team at Fieldstone at Chester Springs. As a Resident Assistant/Caregiver, you will provide hands-on care and support to our residents,...
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Chester Springs, Pennsylvania, United States VP Advantage Services, LLC Full timeJob Title: Fieldstone at Chester Springs Resident Assistant/CaregiverWe are seeking a compassionate and dedicated caregiving professional to join our team at Fieldstone at Chester Springs, a premier senior living community. As a resident assistant, you will provide hands-on care and support to our residents, maintaining a safe and comfortable home-like...
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