Hotel Guest Experience Coordinator
4 weeks ago
Guest Services Associate Job Summary
Holiday Inn Express Grove City (Outlet Center) invites applications for a Guest Services Associate position, offering a unique opportunity to join a dynamic team and provide exceptional guest experiences.
Key Functions:
- Ensure seamless check-in and check-out processes for hotel guests.
- Respond promptly to guest inquiries, resolving issues and meeting their needs.
- Maintain accurate records and manage guest accounts efficiently.
- Collaborate with colleagues to achieve team goals and promote a positive work environment.
Requirements:
- High school diploma or equivalent required.
- 1+ years of customer service experience in a hospitality setting preferred.
- Excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
Benefits and Compensation: This role comes with a competitive salary ranging from $28,000 to $38,000 annually, depending on qualifications and experience. Our comprehensive benefits package includes medical and dental insurance, retirement plan, and paid time off.
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