Business Program Manager

6 hours ago

Reston, Virginia, United States Women's Business Development Council Full time
Job Description

The Women's Business Development Council (WBDC) is seeking a highly motivated and experienced Program Manager to lead its Child Care Business Support Program. This is a full-time position based in WBDC's Waterbury, Stamford, or Hartford office, with regular travel to other offices and sites throughout Connecticut.

The Program Manager will be responsible for managing and delivering WBDC's programs and services to child care providers across the state, including outreach, facilitation, delivery, and achieving program goals and compliance. This role requires a strong understanding of the child care industry and business model, as well as excellent communication, writing, and organizational skills.

Key Responsibilities:

  • Manage the Child Care Business Program team members, including the Program Coordinator and Business Advisor(s)
  • Drive and manage the child care business education offerings, including the development and implementation of workshops, courses, and advising services
  • Conduct outreach and cultivate and maintain relationships with business and early childhood community partners for collaboration, referrals, and train the trainer opportunities
  • Recruit, vet, manage and continue to engage volunteer instructors and advisors
  • Monitor contract requirements for compliance; implement plans to meet deliverables; and generate program outcomes and report progress

Requirements:

  • Minimum of 8 years professional experience, with proven results in program and project management, community building, and customer service
  • Professional experience in early childhood education, community development, or the entrepreneurial ecosystem (e.g., small business, banking, and/or economic development), and training or coaching
  • MBA or undergraduate degree in business administration, management, accounting, finance, economics, entrepreneurship or early childhood preferred, or an equivalent combination of education and experience
  • Strong understanding of the child care industry and business model
  • Sales and customer-service orientation with proven skills in client outreach and engagement
  • Experience working with diverse communities or underserved populations
  • Experience in community outreach; and sensitive to the needs of a diverse client base
  • Strong interpersonal skills, with ability to build trusted relationships
  • Experience managing people
  • Excellent communication, writing, organizational, and decision-making skills
  • Excellent presentation/public speaking skills to small groups in person and virtually
  • Spanish-language skills, or bilingual fluency in other languages preferred; Fluency in English required
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
  • Availability to work occasional evenings and/or weekends as needed,
  • Must have own transportation as this position requires travel between locations

About Us:

The Women's Business Development Council (WBDC) is the statewide leader of entrepreneurial education for women. Our mission is to support economic prosperity for women and strengthen communities through entrepreneurial and financial education services that create and grow sustainable jobs and businesses across Connecticut.

WBDC offers a competitive benefit package including health, dental, vision, and life insurance, a retirement plan, paid time off, and holidays, in a supportive working environment.

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