Mixologist

1 week ago


Philadelphia, Pennsylvania, United States Sonesta International Hotels Full time
Position Overview

The Mixologist plays a crucial role in ensuring the success of the hotel's social venues by consistently achieving performance goals. This position involves setting up, serving, and dismantling the bar area while maintaining high standards of quality, consistency, and service.

Key Responsibilities:
  • Welcome guests warmly as they arrive at the bar; promote signature drinks and utilize upselling techniques to enhance revenue.
  • Craft beverages as requested by patrons, adhering to established pouring standards and recipes to ensure a uniform product and manage costs. Collaborate with restaurant staff for food service to bar/lounge guests when necessary.
  • Observe guest behavior and alcohol consumption to determine when to cease service; inform management of any incidents involving excessive consumption or impaired guests; verify identification for any guest whose age is in question.
  • Notify management of any service or safety concerns. Implement appropriate service recovery actions according to established protocols to guarantee complete guest satisfaction.
  • Prepare the bar with all necessary liquor, mixers, ice, garnishes, glassware, and supplies. Complete pre- and post-shift tasks (empty/fill ice bins, prepare garnishes, restock snacks, etc.). Order all required supplies.
  • Conduct inventory of unused liquor and beverages. Ensure all liquor is securely stored before, during, and after shifts.
  • Manage and secure the bartender's cash bank; process cash and credit transactions from customers; provide accurate change and balance the cash drawer at the end of the shift.
  • Inspect the bar daily for cleanliness and appeal, and check all equipment for proper functionality. Clean the bar area after shifts, including sweeping and mopping the floor, and wiping down surfaces and furniture as needed.
  • Encourage teamwork and high-quality service through effective communication and coordination with other departments.
  • Perform additional duties as assigned.
Additional Information:

Compensation:

Qualifications:
  • Basic skills in reading, writing, and mathematics.
  • Familiarity with liquor brands, beer, wine, champagne, non-alcoholic beverages, appropriate glassware, preparation methods, and garnishes.
  • Formal training in bartending is preferred.
  • Must meet state legal age requirements.
  • Fluency in English is required.
Benefits:

Sonesta values the importance of benefits in ensuring the health and financial security of employees and their families. We offer a comprehensive range of benefits, including:
  • Medical, Dental, and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Discounts at Sonesta Hotels
  • Educational Assistance
  • Paid Parental Leave
  • Company-Paid Life Insurance
  • Company-Paid Short-Term and Long-Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
Please ensure you complete a full application in addition to attaching a resume. Incomplete applications will not be considered.
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